HOW TO?
How it works
We love to make your life easier by our fresh and healthy meals delivered to your door.
We guarantee 5 star customer service each time and will make the effort to ensure your box of goods is delivered in the best way possible! Please ensure we deliver to your suburb by checking our list here
Place your order before 7pm on Sunday for Wednesday delivery.
We only make to order (to reduce the war on waste and to avoid over purchasing product) so we need to ensure we have all orders in by Sunday at 7pm so by Monday morning we can prep all the goodness for you! No orders will be taken after this time and will be allocated to the next available delivery date if placed after 7pm on Sunday.
Made fresh and delivered to you.
You will receive a text on Tuesday night with an ETA for delivery on Wednesday between 7am - 3pm with live communication and an ETA time frame for your order. We send it on Tuesday morning as unexpected traffic hazards can occur (road closures, freeway works) and this will provide you with a time frame. Please note that no address changes can occur on Wednesdays mornings. Please email us: info@hailthekale.com.au prior to the delivery day if you need to make address changes.
Anticipate your delivery!
We will drop your order to you between 7am - 3pm on Wednesday mornings to the address you have supplied. Please ensure you provide us with as much info as possible and inform your reception or office of the delivery time frame. We will call or text you once it has been dropped to ensure you are aware it has been delivered. Please feel free to supply and esky and ice brick for us to place your delivery in as we do not currently provide cooling.
Devour & Enjoy!
We can't wait for you to enjoy our fresh and healthy options!
Please note as our bowls are preservative free and they are best consumed within 4 days of delivery.
Our heat and eat meals are best consumed within 6 days and can be frozen after this date for up to 3 months.
Remember to tag us on instagram as we LOVE to see you enjoying our products as much as you love to purchase them.
Frequently Asked Questions
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We deliver our food all over metro Perth. Please check your postcode in our postcode checker to ensure we deliver to your suburb
North: Joondalup
South: Beeliar
East: Kalamunda/Midland
We are excited to now ship our drizzle range AUS WIDE via Australia Post
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Yes- they do not contain gluten in their ingredients. BUT we cannot guarantee that they are 100% gluten free as the facilities they are prepared in is not registered as GF.
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You will receive a text the night prior and the morning of your delivery with an ETA. Please ensure there is someone to receive the order otherwise the driver will attempt to contact you and drop the box at your door if no one is there to receive it.
We encourage you to have it delivered to your work place or office so it can be kept cool ASAP!
Refunds will not be given for boxes that are left unattended.
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Our meals are delivered via refrigerated vans to their destinations. This is why we encourage you to have it delivered to your office reception or work place. Please feel free to leave an esky or ice bricks for us to add in your meals.
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Please place your order in the fridge as soon as it arrives.
Our salad bowls have 4 days including day of delivery and are not suitable to freeze.
Our heat and eat meals have 7 days including day of delivery and are suitable to freeze once they are past their use by date.
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Delivery is $15.00 for orders under $129.99. For orders over $129.99 delivery is FREE!
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We currently do not offer pick ups and we only make to order.
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Your order will be received between 7am - 3pm on Wednesday
We cannot deliver out of this time frame due to the logistics of our delivery map and available vans.
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Yes and YES! We encourage you to do this as it helps our driver out to ensure your box of goods is in the right hands as quickly as possible.
Please provide as much information as possible regarding gate codes, lock boxes, fridge locks, door bells, reception desks, flight of stairs, apartment concierge (the list goes on..but we are here for it!)